the first off-site for agents together with Frigerio

Giorgio Mariani, Paola Frigerio, Luigi Porro and Davide Volpe

The first is in progress in these hours off-site Travel Expert and Frigerio Viaggi Network: the goal is to give employees and travel agents a moment of leisure and at the same time compare the different distribution souls that make up the Group and develop unprecedented operational synergies.

Luigi Porro, co-founder Travel Expert, declares: «This off-site represents a turning point both for us and for the entire distribution sector, because it is the first example of concrete collaboration between consultants and travel agents: two professional categories considered competitors, which instead can and must share objectives and strategies, intercepting different and complementary channels. The next few months will still be challenging, but we can count on our customers’ desire to travel and their need for safety, which pushes them to rely on professionals in the sector ».

To respond to market demand and consolidate it, Travel Expert He developed new technological tools that make it possible to build customer loyalty and increase volumes, without burdening the PTE routine.

“During the off-site – he adds Paola Frigerio, travel, marketing & network director of the Frigerio Viaggi Group – we presented our programming, which ranges from Italy to the long haul, with particular attention to honeymoons, a product in great demand and still characterized by good margins. We have also dedicated a focus to business travel, MICE and incentives, based on our expertise “.

The off-site includes 5 days of dialogue and discussion to share guidelines, strategies and projects for 2022, interspersed with moments of team building to strengthen human and professional relationships within the Group.

«This cruise – he concludes Davide Volpe, co-founder Travel Expert– the launch of the Hello TEX incentive program, based on tangible economic and professional benefits, follows within a few weeks, and is part of a broader project that aims to increasingly orient Travel Expert towards a wellbeing company model. Thanks to the solid relationship with MSC Cruises, we have been able to create a pleasant vacation for our employees and travel agents and we aim to cement the relationships between the various professionals who live together in our reality.

It is a unique experiment in travel, aimed at improve the quality of professional and non-professional life of both headquarters staff and travel agents, starting from the advantages already inherent in our organizational model. A way to increase motivation, sense of belonging and retention of talents, which for us are the main asset, while enhancing the appeal of our proposal on the job market. We strongly believe in this growth model that promotes a continuous commitment to the “care” of our people; on the one hand by supporting them day by day in all phases of their work, on the other by guaranteeing a package of unique benefits, aimed at improving their well-being to create a shared value chain “.