Customer relationship: downsize the application park! Automation helps

Holger Leppin, BSIBSI The maintenance of customer relationships can be digitized and automated with solutions for customer relationship management and marketing automation that use data analysis and artificial intelligence – this relieves the consultants. The move to such tools also presents an opportunity for IT teams to downsize their application park and consider cloud solutions. … Read more

With giant Qantas order, Airbus takes historical customer from Boeing

An Airbus A380 of the Australian company Qantas, in July 2020, in Victorville, California. MATT HARTMAN / AP Airbus ended the year on a high note. The European aircraft manufacturer announced, Thursday, December 16, a giant order for 134 aircraft placed by the Australian company Qantas Airways. The latter, after having made play the competition … Read more

Bluserena, the new 2022 image focuses on the customer and the wealth of services

Bluserena will present the new corporate image 2022, lively and colorful, which encompasses the whole philosophy of the Bluserena holiday: centrality of the customer, wealth of services, relaxation and fun in safety. For over thirty years a reference group in the panorama of holidays in Italy, Bluserena is present in Sardinia, Puglia, Sicily, Calabria, Abruzzo … Read more

Spire Signs Myriota as Space Service Customer

The Myriota team. Photo: Myriota Myriota will use Spire’s space services to deploy its satellite Internet of Things (IoT) constellation, the companies announced Wednesday. This is Spire’s first large-scale, commercial IoT customer for its space-as-a-service offering. Through Spire’s space-as-a-service, Spire’s constellation will collect Myriota’s data and Myriota will be able to access it without the … Read more

SpaceX Starlink customers who paid a $100 deposit 7 months ago are frustrated at being unable to contact customer service to see when their kits will arrive

Elon Musk created Starlink to provide high-speed internet access. Joe Skipper/Reuters Starlink customers have no way of talking to customer service after paying a deposit months ago. Four people told Insider there’s no phone number or email available to contact Starlink. Starlink said they’d get the kits in mid or late 2021, but customers want … Read more

Telework is incompatible with customer service

“In order to dispel any possible misunderstandings, it is necessary to reiterate, in the context of the organization of work in the Public Administration, the incompatibility between the adoption of the telework regime and the functions related to service”, can be read in the dispatch signed by several members of the Government. In the document, … Read more

iBASEt Launches Knowledge-Centered Service to Support Customer Growth

FOOTHILL RANCH, Calif., Aug. 3, 2021 /PRNewswire/ — iBASEt, the company that simplifies how complex products are built and maintained, today announced the launch of a Knowledge-Centered Service (KCS) program that is intended to simplify resolution of customer support inquiries. As a self-service support program, its aim is to improve support productivity as iBASEt continues its … Read more

Drone Navigation System Market Revenue, Growth Rate, Customer Needs, Trend, Manufacturers and Forecast to 2026

The latest Drone Navigation System market research report provides a detailed analysis of the factors that will propel and restrain the industry progression in the coming years. It examines the past and present-day scenario of the market to precisely compute its potential for the future. The Drone Navigation System market report provides a detailed analysis … Read more